Reference

Terms & Conditions That Govern Your Account

These terms set out the rules that apply when you open and use your dbboss account, covering everything from how deposits via UPI, Paytm, and PhonePe are processed…

Jurisdiction-dependent accessUPI, Paytm, PhonePe coveredAccount security standardsWithdrawal verification rulesYour rights and contact paths

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What These Terms Cover and Who They Apply To

dbboss Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every account opened on dbboss.co and govern how we process your deposits, handle your account data, and manage withdrawal requests. Access is available only where your local law permits online wagering activity — it is your responsibility to confirm eligibility in your

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state or territory before opening an account. Funds deposited through UPI, Paytm, or PhonePe are held in accordance with our wallet policy. We may update these terms at any time; the version published on this page at the time you use the platform is the version
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that applies to your session. Continued use after a published update constitutes acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

How to Contact Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute related to your account, our support team is available around the clock.

Live Chat Available directly on dbboss.co at any hour. Use live chat for immediate questions about your account balance, deposit status, or to flag a transaction discrepancy for same-session review.

Email Support Send detailed queries or attach documents to our support email address. Ideal for KYC submissions, formal complaints, or requests to review a terms-related account decision.

Help Desk Form Submit structured requests through the on-site help desk form — particularly useful for withdrawal disputes or formal requests to update personal account details under our data policy.

ACCOUNT STANDARDS

How We Handle Data, Security and Account Access

Your account security and the integrity of your personal data are managed according to the standards described below.

Data We Collect

We collect the name, mobile number, and payment identifiers you provide at registration.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your last game category.

Account Security

Your account is protected by password authentication and optional two-factor verification via your registered mobile number.

Data Retention

Account and transaction records are retained for as long as your account is active and for a defined period after…

Who to Contact for Data Requests

To request a copy of your data, ask for corrections, or request account closure, email our data team directly.

Requesting Changes to Your Record

Name or contact detail changes require supporting documents uploaded through the help desk form.

Common Questions About Our Terms & Conditions

Below are the questions we receive most often about how these terms apply to your account — covering access eligibility, payment processing rules, data rights, and how disputes are handled under our policy.

Yes, these terms apply to all accounts opened on dbboss.co. Access to the platform depends on whether online wagering is permitted under your local state or territory law in India — it is your responsibility to confirm this before opening an account.

We may update these terms at any time. The version published on this page at the time you access the platform is the version that governs your session. We will notify active account holders of material changes via the email address on their account.

If a deposit via UPI or PhonePe does not appear in your wallet within fifteen minutes of initiating the transfer, contact our live chat team with your transaction reference number and we will investigate the status manually.

Send a data access request to our support email. Include your registered mobile number and account email for identity verification. We will confirm receipt and provide your data summary within five business days of verifying your request.

Account and transaction records are kept for a defined period after closure in line with applicable Indian financial record-keeping requirements. You may contact our data team to ask about the specific retention period that applies to your account.

Submit a formal dispute through our help desk form, including your withdrawal reference number and any supporting documents. Our payments team will review the submission and respond within two business days with a resolution or a request for further details.

Account access is available only where local law permits. You must provide accurate personal details at registration. Accounts found to be using false information may be suspended pending a review under the verification terms set out in our account policy.

Terms & Conditions That Govern Your Account

How to Contact Us About These Terms

How We Handle Data, Security and Account Access

Data We Collect

Cookie Policy

Account Security

Data Retention

Who to Contact for Data Requests

Requesting Changes to Your Record

Common Questions About Our Terms & Conditions

01 Do these terms apply to me if I am in India?

02 Can dbboss change these terms after I open my account?

03 What happens if my UPI or PhonePe deposit does not reach my wallet?

04 How do I request a copy of the data dbboss holds about me?

05 How long does dbboss keep my account records after I close my account?

06 What do I do if I disagree with a withdrawal decision?

07 Are there restrictions on who can open an account under these terms?

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